# RsKeyMgmt: German culture (no response)

> Troubleshooting RsKeyMgmt issues with German culture settings. Fix SQL Server Reporting Services key management problems.

*Published July 4, 2007* · Categories: net

Source: https://www.kimpel.com/2007/07/04/rskeymgmt-german-culture-no-response/


One thing that quite frequently happened to me: I worked with MS SQL Server Reporting Services for quite a while, due to some reason (that I cannot assign right now) while accessing the ReportManager I get the following error message "Failed to decrypt symmetric key". The suggestion now is to run RsKeyMgmt to delete all encrypted content and to run RsConfig to re-generate a new key. However, when running RsKeyMgmt on my machine running a German version of Windows XP I get the following: After I type in _**J**_ and click on **_ENTER_** nothing happens. It just doesn't do anything. I googled for solutions but just couldn't find anything. The only way to get RS back to work was to reinstall it. This happened quite a few times to me until I found [this post](https://web.archive.org/web/20100906093737/www.developmentnow.com/g/115_2005_1_0_0_454625/rskeymgmt-gives-no-response.htm) (original link: https://www.developmentnow.com/g/115_2005_1_0_0_454625/rskeymgmt-gives-no-response.htm) from Brian Welcker. So, the simple solution to this is to type in **_Y_** instead.